Equal Employment chance Commission: 20-year-old legacy system modernization

An improvement regarding the task:

The EEOC is modernizing its almost 20-year-old built-in Mission System (IMS), the main tool utilized to transport the agency’s mission out to stop and remedy illegal employment discrimination and advance equal possibility at work. Modernizing IMS will enhance and transform the means EEOC acts the general public. IMS presently records information associated with sector that is private filed utilizing the EEOC and 92 state and regional Fair Employment methods agencies (FEPAs) – in fiscal 2019, the EEOC received 72,675 private-sector costs. IMS can also be utilized by EEOC system office workers managing litigation and for federal sector complaints, hearings and appeals.

EEOC is more or less half-way in to the very very first stage with this system, at the conclusion of that they will deliver personal sector fee applications to interior agency staff and their FEPA partners.

Just just just What has EEOC utilized the amount of money through the TMF Board for?

EEOC is utilizing the entirety associated with the TMF investment for agreement resources, including:

  • Project, scrum and leads that are technical
  • Analysts,
  • Developers, and
  • Test, launch, accessibility and documentation professionals.

The agency is using five blanket that is existing contract contract holders for these solutions, that have been granted ahead of the TMF proposition.

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Exactly how much faster has got the TMF loan enabled EEOC to go with modernizing its jobs?

Minus the TMF capital, the EEOC typically adopted a round-robin approach to site allocation, wherein they attempted to cycle through the technical requirements of your numerous programs. The agency focused its new development efforts on its federal program in 2015, for example. In 2016-2018, it dedicated to personal sector programs, especially the introduction of online services that are constituent. In 2019, the agency shifted some resources back into the program that is federal further develop online solutions for agencies and their employees. Other objective programs paydayloanadvance.net sign in, such as for instance litigation and outreach, proceeded ahead with restricted technology opportunities.

Also, a specialized capital source because of this modernization work has enabled EEOC to spotlight changing as opposed to “building around” its antiquated system.

Has EEOC reimbursed any percentage of the loans?

They received their installment that is first of2 million in January 2020. The agency is supplementing that quantity with $750,000 yearly ($1.5 million, as a whole) from the development, modernization and enhancement (DME) budget over a development/deployment period that is two-year. This process allows the agency to target a couple of resources on modernizing its core charge/case administration system whilst not “starving” other programs that are mission-related also provide objectives and requirements.

Loan payback starts in financial 2021 and, should EEOC make the next $2 million tranche, will conclude in fiscal 2026.

Exactly exactly just How is EEOC determining exactly exactly exactly how money that is much’s saving?

The payback model because of this system depends on significant cost savings from three areas:

  1. Elimination of enterprise computer pc computer software certification for the legacy system being modernized,
  2. a decline in yearly operations/maintenance contract costs through the migration from the proprietary platform to open-source and cloud-based solutions, and
  3. Yearly development/modernization cost savings which can be caused by perhaps not needing two discrete skillsets for the legacy and modernized systems.

The EEOC expects to obtain extra advantages of this modernization work, including reduced end-user help expenses, paid down postage and documents storage space costs, and efficiency gains because of its investigative and processes that are adjudicative. These extra advantages have actually perhaps perhaps not yet been quantified or incorporated into their cost cost savings presumptions.

exactly exactly How is EEOC sharing or intends to share its lessons discovered from all of these projects that are TMF?

Included in the TMF Board to their agreement, EEOC will establish a formal playbook that features setup schedule, procedure paperwork and metrics for performing instance administration modernization and migrating from a recordation-based instance administration system to an event-driven situation administration system.

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Exactly exactly What advice would EEOC give other agencies that are considering trying to get a TMF loan?

The TMF’s process and board’s questions, input and follow-on activities were every bit as valuable as the funding from their perspective. EEOC’s advice to many other small agency chief information officers would be to engage using the TMF, to at the very least find out about the method.

Jason Miller is executive editor of Federal Information Network and directs news coverage in the individuals, policy and programs for the government that is federal.