Cardholder Frequently Asked Questions.Instructions: Making Use Of The Bank of America Crisis Payment Prepaid Credit Card

Can We replace the PIN?

You are able to improve your PIN securely by logging onto click on the right tool bar and select PIN Change. You could phone Cardholder customer support at 1.866.673.6577, a day a day, 7 days per week.

Let’s say I forgot the PIN?

You are able to choose A pin that is new via webpage at .

The lender of America crisis Payment Prepaid Card doesn’t have my title upon it. Can I nevertheless utilize it?

Yes, it is possible to nevertheless even use the Card though your title does not appear on the Card. Make certain you sign the straight back of this Card, because merchants may validate your identity by comparing your signature in the back associated with the Card with all the one on your own receipt.

In the event that Bank of America Emergency Payment prepaid credit card doesn’t always have my title I still sign my name on the receipt on it, do?

Yes, although the Card has a greeting, such as for example “Emergency Payment” or “Disaster Relief” in place of your title, you will still signal your name regarding the receipt whenever you buy things. Ensure you sign the straight back of this Card, in order that merchants can validate your identification by comparing your signature in the receipt because of the one in the Card.

What on it, and I receive a replacement card in the mail that payday loans in Michigan has my name on it if I have a card that doesn’t have my name?

In the event that you received a card directly from your own sponsor that didn’t have your title about it, you may well be entitled to receive a individualized update card when you look at the mail after having a pre-determined quantity of build up or calendar times. In the event that you get a individualized upgrade card when you look at the mail, please stimulate the card instantly. You shall have thirty day period from the date of issuance to stimulate your brand-new card. Once triggered, your present stability will move to the brand new card and your old card will end up inactive.

Just how do I register the financial institution of America Emergency Payment Card?

You might register by going online at or calling 1.866.673.6577. It is important to offer your title, complete address, and contact number.

Why can I register the lender of America crisis Payment prepaid credit card?

Yes. Registering the Card has many perks:

  • You are enabled by it in order to make purchases on the web. Most trusted online retailers try not to accept re payments without a legitimate “billing” address. Your registered address will act as the “billing” address that retailers need.
  • It allows Customer Service Representatives to more quickly help you whenever you require assistance, as an example in the event that Card is lost or taken. In the event that Prepaid Card is lost or stolen, you are able to just request an alternative when you yourself have previously registered the card. You’ll need the prepaid credit card quantity to request an alternative.

    • Can a purchase is made by me for longer than the quantity remaining regarding the Bank of America crisis Payment prepaid credit card?

    Yes; but, you have to inform the cashier or vendor the quantity you intend to spend regarding the Card, then FIRST spend the remaining through other means such as for instance money, check, or debit/credit card. That you wish to split the payment type on the transaction and attempt to make a purchase for more than the amount on the Card, the transaction will be declined if you don’t tell the cashier or merchant. Note: it is vital to record the quantity staying in the Card so that you don’t try to make purchases for over the quantity staying regarding the Card. The total amount staying may be evaluated by going online at . When you look at the not likely occasion your purchase is authorized for a quantity throughout the staying quantity, you will be in charge of the balance that is negative.

    Can the Bank is used by me of America crisis Payment prepaid credit card at multiple merchant?

    Yes, as long as there is certainly an amount that is sufficient in the Card.

    Can the Bank is used by me of America crisis Payment Prepaid Card for on the web purchases?

    Positively. The Card can be used by you for acquisitions anywhere Mastercard or Visa debit cards are accepted – even on line. Nevertheless, you must first register the Card before attempting an online purchase. You may register by going online at or calling 1.866.673.6577. You will have to provide your title, complete target, and phone number.

    Can i personally use the financial institution of America crisis Payment prepaid credit card at an ATM to withdraw money?

    If relevant to your Sponsor’s program you may utilize the Card to withdraw cash at any ATM showing the Mastercard or Cirrus logo design. Please see the Schedule of Bank charges which you received using the Card for just about any fees which may use.