Include this to your Sky Broadband Essential, Sky Broadband Superfast or Sky Broadband Ultrafast 1 package so it can have a boost.
Provide your Sky Broadband a good start when your broadband happens to be triggered, you’ll get these additional features:
- Get engineer visits at any given time that best suits you, also night and weekends, at no extra expense.
- A connection that is reliable crucial, so we’ll run daily checks in your line. You to let you know we’re fixing it fast if it’s not up to scratch, we’ll text.
- Control of your family’s screen time is in the Sky Broadband Buddy to your hands application.
- Got Sky Mobile Phone? When your broadband falls down, we’ll put 2GB in your Sky mobile phone Piggybank.
And in case you took Sky Broadband Boost after 4th of September 2019:
- Through the room into the kitchen area, we guarantee WiFi in almost every room of your property, or we shall provide you with cash back.
Ways to get Sky Broadband Boost
Got Sky Broadband Crucial or Sky Broadband Superfast? Get in contact to have Sky Broadband Increase. Or even, update your package and include Sky Broadband Increase.
Such as your broadband package, it comes down by having a contract that is 18-month.
Find out more about the features:
WiFi in almost every space or your cash straight straight back
We’ll guarantee you may get at the very least 3Mbps WiFi in most room or give you your we’ll cash back on your own Sky Broadband Increase membership.
You’ll get our brand brand new Sky Broadband Hub (unless you have one) if you’re not receiving WiFi in most space we could deliver you a Sky Broadband Booster or an engineer to be sure your home’s put up getting the most readily useful sign and protection.
Nevertheless can’t get WiFi in most space? We’ll provide you with cash back that you’ve compensated for your Sky Broadband Increase and provide you with it free for the remainder of the contract – so that you can still take advantage of the other features that are great.
Head to WiFi Guarantee for more information.
Engineer visits at time you like
Desire a Broadband Tech Team see? We’ll waive the £15 fee if you want to book a night or week-end visit.
Whether you book your appointment online or with an consultant, the discount will immediately be reproduced and that means you don’t want to do such a thing.
Frequent checks on your own line
After your broadband’s been installed and operating for 2 months as well as its finished its stabilisation duration, day-to-day checks will likely to be operate on your line to get any prospective dilemmas away from your house. They won’t need access to your home, so you don’t need to stay in if we find one, we’ll send an engineer to investigate.
We’ll check each night between 12am and 5am, then text you if we’re giving an engineer after which once more once the fault is fixed. Your phone line may well not work with a short span it shouldn’t take more than two minutes while we run these checks – but.
Your line is going to be excluded through the day-to-day checks if:
- There’s a widespread broadband outage – Check for outages in your town.
- We’ve formerly found a fault and delivered an engineer through this technique within the last few 28 times.
- You’ve reported a broadband issue to us within the last fourteen days. But, should your issues nevertheless perhaps maybe perhaps not fixed, test thoroughly your broadband.
Good to learn: Some care alarms or protection alarms attached to a phone line may be impacted.
Cellphone information for outages
Have Sky Mobile? This one’s only for you. If you don’t, join Sky Cellphone to profit with this too. 2GB of information will undoubtedly be included with your Sky Piggybank automatically in case the broadband has an outage that:
- Wasn’t prepared
- Lasts a lot more than thirty minutes
- Is between 11pm and 7am
Maybe perhaps Not got important computer data? Normally it takes as much as twenty four hours to be put into your Sky Piggybank. We’ll deliver that you text to inform you it’s added but look at your Sky Piggybank.
You can’t have more than three information credits in a thirty days or 18 credits in 18 months.
Sky Broadband Buddy
Manage each display at home from a software on your Phone with Sky Broadband Buddy. It’s like a control that is remote the online world and it is currently in your Sky Broadband Hub.
Here’s you skill using the software:
- Create various filters for everybody within the family members they should so they only see what.
- Keep track of display screen time by establishing time that is regular and bedtimes.
- Whether it’s research time or household time, touch pause on a single individual or perhaps the home that is whole they won’t have the ability to get online.
- All Sky Broadband Buddy features work across 4G and 3G in addition to WiFi.
Head to Sky Broadband Buddy to get more assistance.
Nevertheless require a hand?
In the event your issue isn’t sorted, you should check down our help that is related or in contact with us.
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